The unfortunate reality of crucial conversation is that when the stakes are the highest we tend to do our worst.
What is a Crucial Conversation?Ĭrucial conversations are situations when we have opposing opinions which are accompanied by strong emotions and the topic in discussion has high stakes. I intend to use the learned concepts and suggest you do the same. Though it is great to read about areas you would like to improve at the end of the day it comes down to practice. I write this summary of Crucial Conversations to help my understanding of the book and internalize the frameworks that can help me and you engage more effectively in crucial conversations.
